Privacy Statement



Updated: 14 August 2009

We are dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. This Privacy Policy is designed to answer your questions regarding our privacy policies and principles.

Please read carefully our policy on data collection and use of the data collected. For the purpose of these terms, “us”, “we” and “our” shall refer to CHCC.
  1. When is information collected from you?
    • When you register for or use any of CHCC’ services on CHCC website
    • When you take part in any contest, survey or promotion conducted by CHCC or on CHCC website
    • When you contact us for submission of news or feedback or for other reasons

  2. What is the information used for?
    • For verification and record of your personal particulars including comparing it with information from other sources and using the information to communicate with you
    • To conduct statistical analysis of the users of our sites including the number of users, the frequency of use, profile of users and using such analysis for our business plans, the enhancement of our products and services, targeted advertisements and conveying such information in broad terms (but not information in relation to specific individuals) to third parties who have or propose to have business dealings with us
    • To send you information, promotions and updates in relation to our website and those of third party organizations selected by us
    • Where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) and/or to comply with any order of court or directive from authorities investigating any alleged offence, misdeeds and/or abuse or for the purposes of taking legal action against any users for breach of our Terms and Conditions • For the above purposes by third parties (who may be based outside Singapore) who offer goods and services or sponsor contests or other promotional programs on our site, whether in conjunction with us or not, if you purchase such goods, use such services or participate in such contests and promotional programs.

  3. Can you opt out?

  4. If you do not wish to receive any information of any kind from us at all, you may email us at children@chc.org.sg.

  5. Will your personal information be shared with anyone?

  6. As a general rule, we do not disclose specific information about our users to any third parties. All communication will be sent to you by us.

    However, in the event that you participate in contests or other promotional programs on our site sponsored or organized by third parties or purchase goods and services offered by third parties or offer goods and services to third parties on our sites, your information may be disclosed to and used by such third parties.

  7. Can you change and update your particulars?

  8. If you wish to correct, change or update your particulars, you may email us at children@chc.org.sg.

  9. How your data is protected?

  10. CHCC will take reasonable steps to ensure that personal data are protected from unauthorized access. No other party, including employees of CHCC can change the information.

    All information gathered by CHCC is stored in systems that may only be accessed by authorized staff of CHCC using assigned user ids and passwords.

  11. Use of cookies

  12. CHCC uses "cookies", where a small data file is sent to your browser to store and track information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. While this cookie can tell us when you enter our sites and which pages you visit, it cannot read data off your hard disk. Like many website operators, CHCC measures and analyzes the internet usage on CHCC website to collect the following core information on the usage of our websites, including:
    • The number of page views (or page impressions) that occur on CHCC website;
    • The number of unique visitors to CHCC website;
    • How long these unique visitors (on average) spend on CHCC website when they do visit; and
    • Common entry and exit points into CHCC website.

  13. Contacting CHCC on this Privacy Statement

  14. If you have any questions about this Privacy Statement, please contact:
    8 Temasek Boulevard Suntec Tower 3 #08-01 to 03 Singapore 038988.
    Telephone: (65) 6737-6266
    Fax: (65) 6737-6166
    Contact email: children@chc.org.sg